About us

BigHand is the specialist technology partner for the business of law. For more than 30 years, we have helped law firms surface the intelligence leaders need before the point of decision, so they can grow client value, protect profitability and lead with confidence.

BigHand helps law firm leaders make more confident decisions across pricing, resourcing, workflow, document production, financial performance, and business intelligence.

By surfacing intelligence before the point of decision, BigHand helps firms move from reacting to events after they happen to shaping outcomes while there is still time to act.

Most firms have access to data about what has already happened. BigHand surfaces intelligence while decisions are still being made, when outcomes can still be influenced.

Whether pricing a matter, allocating resources, or identifying profitability risks, leaders receive the insight they need before the outcome is fixed, not after.

BigHand is built for the leaders accountable for law firm performance, including managing partners, CEOs, CFOs, COOs, and executive leadership teams.

Our solutions help leaders gain visibility across the decisions that shape client value, operational efficiency, and firm profitability.

Law firms choose BigHand because we combine deep legal sector expertise with technology designed specifically for the business of law.

Our clients value not only the intelligence our solutions provide, but also the relationships we build. We pride ourselves on being a partner clients describe as a reason to stay.

BigHand is focused exclusively on the business of law.

Unlike broad enterprise platforms, our solutions are purpose-built around the decisions law firm leaders make every day. Our specialism, combined with more than three decades of legal sector experience, enables us to deliver intelligence that reflects how law firms actually operate.

Profitability is shaped long before financial reports are produced.

BigHand surfaces intelligence across pricing, resource allocation, workflow, and operational performance, helping leaders identify opportunities, reduce risk, and make decisions that improve financial outcomes before profits are impacted.

BigHand provides legal technology solutions that help law firms improve productivity, profitability, and operational performance across the entire matter lifecycle.

Our solutions include:

• Workflow Management

• Resource Management

• Digital Dictation and Speech Recognition

• Document Creation

• Metadata Management

• Document Formatting and Styling

• Business Intelligence

• Matter Pricing

• Budgeting and Forecasting

• Partner Performance

• Prebill Management

Together, these solutions help firms allocate work effectively, optimize resources, improve profitability, streamline document processes, and make more informed business decisions.

BigHand builds the intelligence AI needs to be useful.

Our AI is grounded in more than 30 years of experience within the business of law and is designed to do two things: sharpen decisions and extend the leader's reach.

Today, AI helps leaders surface critical insights and automate workflows. As our capabilities evolve, AI will increasingly help firms anticipate risks and predict outcomes before they happen.

BigHand is the performance engine within the firm.

Through a specialist suite of solutions, we help law firms connect commercial and operational intelligence across pricing, resourcing, delivery, and client value, enabling leaders to make more informed decisions across the business.

BigHand supports more than 3,300 clients and over 810,000 users worldwide. Our clients include 82% of the UK's Top 200 law firms, 81% of the AmLaw 200, and 96% of the Top 50 APAC law firms.

Law firm leaders carry personal accountability for firm performance, but often lack complete visibility into the factors driving outcomes.

BigHand helps close that gap by surfacing intelligence across the business before critical decisions are made, giving leaders greater confidence, control, and foresight.