Work allocation shapes profitability, performance, and talent

Work still moves through many law firms, allocated by memory and spreadsheets, overloading trusted lawyers while spare capacity sits unseen, and matters are staffed at the wrong level and cost. BigHand Resource Management brings intelligence before allocation decisions, giving firms visibility into capacity, skills, utilization, and forecast commitments across every practice.

 

 

 

Watch BigHand Resource Management in action

See how BigHand Resource Management surfaces capacity, skills, and utilization in a single view.

 

 

How does BigHand Resource Management provide intelligence before allocation?

See how BigHand Resource Management works for allocators, firm leaders, and associates.

Single View of Suitability

Capacity, skills, experience, rate, level, and client relationships in one place. 

Powerful Search and Allocate

Find the right people fast and see the effect of each allocation decision. 

Live Capacity and Forecasts

Real-time commitments, not a status that was accurate on Monday. 

Scheduled Forecast Reminders

Keep forecasts current so allocation decisions rest on accurate data.

Cross-team Resourcing Insight

Reporting on utilization, skills, matter structure, and profitability across practices. 

Forward Capacity Visibility

Predicted utilization and workload alongside backward-looking actuals. 

Utilization Reporting

See where people are overloaded, and where capacity sits, before recruiting to fill it. 

Skills and Risk Mapping

Skill gaps, succession risk, and attrition signals surfaced across the firm. 

Headcount Planning Evidence

Data-informed recruitment, so practice groups carry the right shape and seniority. 

Consistent Resourcing Model

One structured process across every practice group, not team by team improvisation. 

Personal Performance View

Chargeable hours, target tracking, and utilization against peers in one place. 

Assisted Forecasting

Upcoming weeks auto-populate from recent activity, with less admin to plan time. 

Skills and Experience Profile

Showcase capabilities, interests, and the relationships you want to build. 

Register Interest in Work

Put your hand up for matters that match your skills and ambitions. 

Visible Leave and Capacity

Make leave and availability visible so workload is balanced, and breaks are protected. 

Retention and Wellbeing Reporting

Workload, utilization, and burnout signals surface before talent is lost. 

Fair Allocation Visibility

See how opportunities are distributed across the team, with bias surfaced and not hidden. 

Career Development

Skills, experience, and aspirations data in one place to support development conversations.

Attrition and Succession Risk

Skill gaps, succession risk, and flight signals mapped across the firm. 

Headcount Planning Evidence

Utilization and capacity data to base recruitment cases on facts, not instinct. 

 

 

 

How does BigHand Resource Management deliver value to your firm?

Three reasons firm leaders, allocators, and associates describe BigHand Resource Management as the change that paid for itself.

Person outline with shield

Profitability protected

Optimal matter staffing, with team utilization balanced.

Outline of person with plus sign

Client value grown

The right people on every matter for excellent client service.

Icon on performance

Performance unlocked

Talent retained through fair work allocation and access to opportunities.

 

 

User Check Light Single View of Suitability
User Magnifying Glass Light Powerful Search and Allocate
Chart User Light Live Capacity and Forecasting
Chart Line Duotone Light Assisted Forecasting
Bell Ring Light Scheduled Forecast Reminders
Address Card Light Skills and Experience Profiles
Poll People Light Register Interest in Work
Calendar Days Light Leave and Fixed Date Visibility
Chart Scatter Bubble Light Utilization Reporting
User Xmark Light Capacity and Pipeline View
Chart Candlestick Light Skills and Risk Mapping
Circles Overlap Light Cross-Practice Reporting
File User Light Performance Review Data

 

Proven operational outcomes of BigHand with BigHand Resource Management

Real results from firms using BigHand Resource Management to allocate work intelligently, protect margin, and retain talent.

10%

increase in lawyer utilization over two years.

33%

 increase in talent retention within a practice group team. 

97%

reduction in the time to scale large matters, from two days to 30 minutes.

 

 

What firms like yours say about BigHand Resource Management

How leaders and allocators at firms of all sizes are using BigHand Resource Management to balance utilization, retain talent, and protect margin. 

Taylor Wessing

Taylor Wessing implemented BigHand Resource Management to enable effective hybrid working with equitable and inclusive work allocation that also supports lawyer career development.

Read the case study

Womble Bond Dickinson

Womble Bond Dickinson replaced subjective partner-led allocation with data-driven resource management to sharpen client service and support lawyer development.  

Read the case study

Norton Rose Fulbright 

Global law firm Norton Rose Fulbright prioritizes lawyer utilization and growth with legal resource management technology.  

Read the case study

Addleshaw Goddard 

Addleshaw Goddard uses BigHand Resource Management to improve lawyer utilization and cross-office collaboration, giving lawyers fairer access to work and partners faster resourcing decisions. 

Read the case study

Taylor Wessing

Taylor Wessing implemented BigHand Resource Management to enable effective hybrid working with equitable and inclusive work allocation that also supports lawyer career development.

Read the case study

Womble Bond Dickinson

Womble Bond Dickinson replaced subjective partner-led allocation with data-driven resource management to sharpen client service and support lawyer development.  

Read the case study

Norton Rose Fulbright 

Global law firm Norton Rose Fulbright prioritizes lawyer utilization and growth with legal resource management technology.  

Read the case study

Addleshaw Goddard 

Addleshaw Goddard uses BigHand Resource Management to improve lawyer utilization and cross-office collaboration, giving lawyers fairer access to work and partners faster resourcing decisions. 

Read the case study

 

BigHand’s award-winning resource management software

 

 

 

 

 

Frequently asked questions
Frequently asked questions

Legal resource management

What is legal resource management in a law firm?

Legal resource management is the process of planning, allocating, and optimizing lawyer and staff capacity across matters. It ensures the right people are assigned to the right work at the right time, based on availability, skills, experience, and client requirements. That improves utilization, balances workloads, and strengthens delivery performance across the firm. Unlike informal allocation through personal networks, structured resource management gives firms visibility of capacity and demand, so staffing decisions are deliberate, fair, and aligned with both client needs and lawyer development.

How does resource management improve lawyer utilization?

Resource management improves utilization by providing visibility into capacity and demand across the firm. Firms can allocate work more effectively, reduce idle time, and ensure lawyers are consistently engaged on suitable matters rather than relying on informal networks. BigHand Resource Management helps firms match work to availability, skills, and development goals, improving utilization while creating a more balanced distribution of work across teams.

How is legal resource management different from generic resource planning tools?

Legal resource management is built specifically for law firms, where work is matter-based, demand is variable, and staffing decisions depend on skills, experience, and client requirements. Generic resource planning tools often assume predictable projects and interchangeable resources, which rarely reflects legal work. BigHand Resource Management is designed around the realities of law firm operations, supporting workload balancing, career development and skills-based staffing decisions.

How do law firms balance capacity and demand across matters?

Law firms balance capacity and demand by tracking lawyer availability, forecasting workloads, and reallocating work where required. Resource management tools help firms identify resource gaps, overloaded teams, and underutilized capacity before they affect delivery. BigHand Resource Management provides a forward-looking view of staffing needs, enabling firms to make proactive resourcing decisions and maintain consistent service levels across matters.

What is capacity planning in a law firm?

Capacity planning is the process of forecasting available lawyer time and matching it to expected demand. It combines information about headcount, availability, leave, existing commitments, and anticipated work volumes. BigHand Resource Management helps firms understand future resource requirements, identify skills gaps, and make informed decisions about hiring, secondments, and work allocation before operational pressures arise.

What are the key features of legal resource management software?

BigHand Resource Management includes features such as capacity planning, forecasting, work allocation, skills tracking, utilization reporting, and demand visibility across matters. Firms should look for role-specific dashboards, workload balancing capabilities, and integration with practice management and HR systems. These capabilities help firms deploy resources more effectively, improve utilization, and create greater confidence in staffing decisions.

How does resource management support lawyer development and retention?

Resource management gives firms visibility of each lawyer's experience, skills, and development goals, so work can be allocated to build capability and support career aspirations, as well as meet demand. Associates gain fair access to the matters that develop them, rather than opportunities flowing through informal networks. Workload visibility also surfaces early signs of overload, helping firms protect wellbeing before burnout drives attrition. Firms that manage resources this way retain talent longer, develop skills deliberately, and make career progression something the firm actively supports.

How does resource management improve client delivery?

Resource management helps ensure matters are staffed with the right expertise at the right time. BigHand Resource Management enables firms to balance workloads, improve staffing visibility, and respond more quickly to changing client demands. The result is more consistent service delivery, improved responsiveness, and a stronger client experience.